To create a truly compelling interactive web community you'll need a combination of Interactive Community Services, Integrated e-commerce, both your specialized and supplemental content, and self-managed or outsourced moderation. You'll find all that available here from netVillage and its partners.
netVillage is unmatched in the number of turnkey interactive community features we can incorporate into your community. From auctions to video broadcasting you can choose from a wealth of interactive plug-and-play community services:
CRM & Community Building Tools
netVillage provides a complete set of integrated community and CRM web tools. From auctions to video broadcasting you can rest easy knowing when your system grows to need advanced services, they'll be there.
Integrated User Management & Security
All of the services are integrated into our User Management System. Its purpose is to identify users, decide internally which activities and resources they can access, and possibly charge users for access to those areas. Our locks & keys approach to managing access rights gives you unparalleled power for member access and control.
Integrated Credits-based E-Commerce Accounting
All our applications are tied into our user management security and e-commerce ‘credits’ systems. A user can maintain an electronic wallet (in the form of 'credits' applied to his account) and use this currency across all community services. In addition to providing the customer the convenience of not having to pull out a credit card for every transaction, it provides a powerful mechanism by which For-Profit systems can charge for additional or premium services.
User Signup & Registration process offers you the flexibility to prompt for up to 30 signup questions and demographics. Signup information can be integrated into our Ad Management services to provide highly targeted banner advertising.
Electronic Mail
Discussion Groups
Polls and Questionnaires
Member Registry
File Library for file storage and sharing over the web. Your members can store or share any type of file (documents, sound, video) in various categories. Each category can have its own description and security access restrictions to determine which users can view the library, download files, upload files for approval, and approve uploaded files. Features include keyword searching, listings by popularity, chronological listings, and wildcard file searches. A powerful improvement over ftp's limited implementation for file exchange.
Chat Rooms
Instant Messenger The netVillage Instant Messenger (IM) can make working with your extended team easier than ever before. It's not just about instant messaging, it's about using the Web to improve customer service, reduce travel costs, and create communities among your employees, customers, partners, and suppliers.
Web Meetings / Presentations
Community Link features the ability for communities to link chat rooms and message boards to other communities. Link to affinity groups while retaining control of your members (schools, church communities, business partners)
Ad Campaign Management system allows a community host to target specific demographics within the community.
Video on Demand / WebCasting allows you to setup live video broadcasting to members of your system or providing access to pre-recorded video files for viewing
On-Demand Live Help
Interact with customers directly from your web site. Unlike HumanClick, LivePerson, etc. our real-time help services also offer VIDEO chat.
Calendar / Reminders provides a feature rich calendar system wide to all your users and allow each user to have their own calendar and reminder services. A very powerful tool for user retention and keeping the membership informed
Auction system allows host to charge transaction fees and generate revenue within having to outsource to companies like e-bay. Address business needs such as liquidating excess inventory, increasing revenue for scare items and creating Internet marketplaces. Adding an Online Auction to your system can be an instant money maker!
Classified Ad system allows host to charge transaction fees and generate revenue. Offer more than picture classifieds. Imagine reader response when they can view a digital video demo of a product, a walk-through of a home, or a sound-bite of a piece of music!
Help Wanted database for job postings and resume searching.
Club Photo Album
Who’s Online Let all your members view users online.
Live Alerts / Friends List Allows your members to define a buddy list and more.
Generic Database application
Email Discussion Groups and List Servers
Information Server An Info Server is an e-mail automated attendant or "mail-back" service that allows people to request information about your company, services, or products without your intervention. They simply send an e-mail to your Info Server and materials are automatically sent back to them as e-mail.
Shopping Mall for e-commerce targeted to this community. Your online mall can have multiple stores, each with several departments and its own products. To increase selection of items and system revenue, you can rent space to other merchants. Associate multiple images, sound, and video clips with products in your store for multimedia sales presentation.
Affiliate Program Manager / Tell-a-friend While our affiliate program manager can be used simply to allow other members to send automated e-mails to their friends about your site, it can also be used to reward users for referring their friend with free credits/payments and/or class/service upgrades.
Credit Store This module provides a simple web form user can fill out to purchase credits/tokens on your system with a credit card. It is a service you can use to charge micropayments for goods and services on your site.
Remote Administration gives you total control over your community.
